Refund Policy

Effective Date: March 1, 2025 Last Updated: July 7, 2026

Quick Reference

• Purchases are final and non-refundable.
• Credits are not refundable once purchased or granted.
• Exceptions are limited to verified billing errors.
• Subscription cancellation does not refund unused time or unused credits in the current billing period.

1. Overview

The service uses prepaid credits, subscriptions, and paid plan access. By completing a purchase, you acknowledge that payments are final and non-refundable except for the limited billing-error cases below.

2. Limited Exceptions

Refunds may be considered only for verified billing errors, including duplicate charges for the same transaction or an incorrect amount charged because of a system error.

To qualify, you must contact support within 7 days of the charge and provide enough information to verify the issue, such as account email, order ID, charge date, and supporting evidence.

3. Processing

If a billing error is confirmed, the corrected amount will be returned to the original payment method when possible. Bank and card processing times usually take 5 to 10 business days.

4. Cancellations

Subscription cancellation stops future renewal charges after processing. To stop future renewals, sign in and manage or cancel your subscription. Access continues through the end of the current billing period unless otherwise stated. Cancellation does not create a refund for remaining time or unused credits.

5. Contact

For billing questions, contact support through the email address shown on the active site, your account, or your billing receipt.